Customer Service Chatbots: Best Practices
So, you’ve decided to dive into the world of chatbots. You know what makes a good chatbot great, but how do you get started? Two weeks ago, we shared two key differentiators that make all ...Read more
What Makes A Great Customer Service Chatbot?
Done well, AI-powered chatbots have huge potential to disrupt customer service in target areas like ticket deflection. But what separates great chatbots from the rest? First, beginning with a deep understanding of the customer and ...Read more
Could Digital Transformation Help Fix Healthcare?
How much would you guess that it costs to put an FDA-approved drug on the market in the US? Millions certainly – perhaps tens of millions? You’d be very wrong. Recent estimates by the Tufts ...Read more
Point-and-Shoot AI: Solving Enterprise’s Unstructured Data Problem
You might not have heard of the expression “point-and-shoot” outside of choosing a camera – and that’s a good thing. In the enterprise AI world, it’s been a long road from concept to useful technology. ...Read more
You Asked, We Listened: Point-And-Shoot Capability Is Here.
We’ve heard the same feedback from clients and friends in pharma, finance, consulting, and tech, and we suspect it’s true everywhere. If your business is bogged down by repetitive processes or missing key information, you ...Read more
Data Formatting Issues Are a Thing of the Past with Point-And-Shoot
To complete the suite of files you can simply upload to Coseer, today we are announcing support for Lotus Domino Database files (.DXL). It joins Microsoft Office Suite, Sales Force and other file formats like ...Read more
Now Financial Models are Going to be More Powerful
In this chart published by the World Economic Forum, the yellow dots indicate areas where more powerful modelling will lead to more powerful results. Finance is most associated with numbers – a form of structured, ...Read more
Building a 21st Century Organization is not for Machines
The corporate structure is changing fast. Today, technology has made telecommuting a reality, allowing cross-functional teams to work together closely from around the world. Paper has all but disappeared from workflows. There is deep focus ...Read more
