Technology Archives

KASA or No, It’s Time to Embrace Structured Knowledge Management

Aug 18, 2019

“Pharmaceutical procedure” and “excitement” don’t typically go together. Outsiders wouldn’t exactly line up for “Pharma Six Flags”, but observers of ever-evolving pharmaceutical data have been on a rollercoaster ride for the past several decades. Henry ...Read more

A Roadmap for Customer Service Digitalization

Aug 5, 2019

It’s a tough time to be in customer service. Quality care has never been more important, yet savvy consumers have never been harder to impress. At the same time, a wrinkle has appeared in the ...Read more

The Future of Enterprise Automation: RPA vs. Cognitive Automation

Jun 10, 2019

RPA gave business a new way to think about, well, pretty much everything. Whether applied by workers to administer business processes, IT, workflow, remote infrastructure, or back-office work, the two core benefits are the same: ...Read more

[Infographic] 6 Questions to Ask Chatbot Vendors

Jun 3, 2019

How would we summarize the essentials to a great chatbot? The best can handle natural language with grace, learn from continuous interaction, and escalate efficiently when their limitations are hit. By asking these 6 questions, ...Read more

Trust in the Age of AI

May 30, 2019

We’ve written before about the virtuous cycle of AI. Accurate systems attract traffic. They provide an incentive for the user not to try alternative methods to get their job done. So, a virtuous cycle picks ...Read more

Point-and-Shoot AI: Solving Enterprise’s Unstructured Data Problem

Feb 5, 2019

You might not have heard of the expression “point-and-shoot” outside of choosing a camera – and that’s a good thing. In the enterprise AI world, it’s been a long road from concept to useful technology. ...Read more

Data Formatting Issues Are a Thing of the Past with Point-And-Shoot

Jan 22, 2019

To complete the suite of files you can simply upload to Coseer, today we are announcing support for Lotus Domino Database files (.DXL). It joins Microsoft Office Suite, Sales Force and other file formats like ...Read more

NLS for real estate: getting the most out of appraisal reports

Sep 28, 2018

Real estate appraisal reports hold a lot of valuable data – but up until now, any attempt to extract and standardize the information for high-level analysis has been impossible. There are too many formats, conflicting ...Read more

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