The Final Word – Build AI or Buy It?
In our work with our clients we always see them struggle with this question – should they hire and develop data science teams to build AI solutions themselves, or should they work with AI vendors ...Read more
Principles of Next Generation Knowledge Management
In the world of business, every company eventually gets to know everything. What matters is when. This simple question differentiates great companies from others. Sure, there are patents, trade secrets and such, but really they ...Read more
Quality Chatbots Find an Enthusiastic Audience in Finance
Despite the increasing number of successful chatbot deployments, bots still carry a somewhat negative connotation in many industries. Finance and banking are not among these. A 2018 report found that 43% of digital banking customers ...Read more
A Roadmap for Customer Service Digitalization
It’s a tough time to be in customer service. Quality care has never been more important, yet savvy consumers have never been harder to impress. At the same time, a wrinkle has appeared in the ...Read more
How to Hire Data Scientists
We’ve worked directly with data scientists for the past seven years, and the role is evolving as quickly as enterprise data. In order to ride the wave of change, we ask 5 questions of every ...Read more
AI for M&A
NLS-driven AI is uniquely positioned to offload non-value added work in due diligence, negotiation, and integration by deep-diving into transaction-level detail and unlocking actionable insight, all within tight deadlines. No matter the deal size, no ...Read more
The FDA is Prioritizing Knowledge Management. Get Ready for KASA.
The FDA is rolling out a new system to capture and manage drug approval information to make regulatory oversight better. What does this mean for big pharma? The U.S. Food and Drug Administration (FDA) Pharmaceutical ...Read more
Customer Service Chatbots: Best Practices
So, you’ve decided to dive into the world of chatbots. You know what makes a good chatbot great, but how do you get started? Two weeks ago, we shared two key differentiators that make all ...Read more
