Use Cases Archives

What Makes A Great Customer Service Chatbot?

Feb 20, 2019

Done well, AI-powered chatbots have huge potential to disrupt customer service in target areas like ticket deflection. But what separates great chatbots from the rest? First, beginning with a deep understanding of the customer and ...Read more

Could Digital Transformation Help Fix Healthcare?

Feb 12, 2019

How much would you guess that it costs to put an FDA-approved drug on the market in the US? Millions certainly – perhaps tens of millions? You’d be very wrong. Recent estimates by the Tufts ...Read more

Now Financial Models are Going to be More Powerful

Dec 11, 2018

In this chart published by the World Economic Forum, the yellow dots indicate areas where more powerful modelling will lead to more powerful results. Finance is most associated with numbers – a form of structured, ...Read more

Digitalized Customer Service: The Right Way

Oct 19, 2018

Digitizaling customer care can lower costs while increasing customer satisfaction – if done right. We would put money on the fact that you’ve got some favorite brands that have gone “all in” on digital customer ...Read more

Coseer Wins Best AI Application in Healthcare at AIconics 2018

Sep 27, 2018

This month in San Francisco, AIconics held its AI-conic awards ceremony celebrating the best and brightest AI achievements of the year. With industry-leading nominees like Cognizant, IBM Watson, and Cisco, Coseer was honored to be ...Read more

ActuateBots – Simple idea, powerful outcomes

May 16, 2018

Think of a Thursday morning. It is very likely that even before you reach your work you have already interacted with one or more of Alexa, Google Assistant or Siri – for the weather, for ...Read more

Why Must You Use Cognitive Computing for GDPR?

Mar 14, 2018

Any business that operates in Europe is scrambling to meet the impending deadline on May 25, 2018 to comply with Europe’s General Data Protection Regulation (GDPR). The regulation in itself transforms the scope of data ...Read more

Superior Intelligence with Cognitive Automation

Jan 4, 2018

Each business, as well as each professional, strives to get the best information about their products, competitors, regulatory environment and other important aspects. While such information is as easy to find as Google Search, the ...Read more

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